What have I learned from my volunteering?
A friend expressed a desire to create a peace organisation and the first things that sprang to mind were:
- the need for a name. It must be meaningful, appropriate, memorable, decent, SEO-friendly.
- the means to raise funds
- sufficient independence to get on with what the founders want to achieve
- it needs publicity
- it could do with high profile supporters
- a blog can be helpful for giving less formal, more human, messages
- a web site is essential
- a web site requires people to keep writing content
- a web site requires maintenance, applying updates, security controls, interfaces with social media, checking backups are working, detecting having been hacked
- at least one domain name (needed for the web site and, ideally, email addresses)
- something controversial to gain media coverage and attention
- an understanding of its target audiences and how to communicate with them
- knowledge of similar organisations with which to collaborate
- the means, time and knowledge to create and drive collaboration with other organisations
- a purpose
- a plan
- an idea of what “finished” or “success” will look like
- specific responsibilities and authorities for individuals involved so they know what they should, can and cannot do
- email addresses for the organisation and its individuals
- a governance model with a committee or leadership and defined rules for managing it to prevent infighting
- a legal structure (unincorporated, ltd co by guarantee, community interest company, charity, etc.)
- a social media policy: which web sites and internet facilities to use, when, how with defined messages with defined purposes
- a mailing list and the means to manage it
- an online discussion forum with the supporting active moderation
- an online shop with the necessary legal processes to protect people’s payment details and the staff and processes to deliver what is sold
- equipment such as computers, mobile phones with cameras, franking machine, printer(s)
- staff with the necessary recruitment, supervision, retention, development and appraisal processes
- volunteers with the necessary recruitment, supervision, retention, development and appraisal processes
- financial management, ideally with open reporting
- an ethical policy regarding the law, environment, procurement, staff and anything else appropriate, with the supporting monitoring and reporting processes
- the means of sharing information between staff and volunteers with appropriate backup, recovery, anti-virus and security controls
- accounts with suppliers (e.g. stationery), technical services (e.g. Zoom) and so on, with the means of securely keeping passwords